My basket 0
Shop By

Terms & Conditions

Personal Information :


Golden Grocery Pvt Ltd (“GGPL”) is the licensed owner of the website whose brand name is  Golden Grocery. Golden Grocery do care and respect the privacy of their customers. This Privacy Policy provides briefly the manner your data is collected and used by GGPL on the Site. As a customer you are advised to please read our Privacy Policy carefully. 

Services Overview :


When a customer register on our official website, GGPL may collect the following personal information about you: 

  • Name including first and last name 

  • Email Address

  • Mobile Number

  • Contact Details :- Postal code, Your age, Gender, Occupation, Education, address etc.

  • Information about the pages on the site you visited/access, the links you click on the site, the number of times you access the page and any such browsing information.


Eligibility :

Services of our company GGPL would be available to only select  places in India. Persons who are "not showing the necessary skills to contract" within the meaning of the Indian Contract Act-1872, not eligible to use our services on website. If you are under age of 18 years, you can use our services only under the supervision of your parents. The minimum age required to use our website is 14 years but only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. Your are prohibited to purchase material which are for adults use.

License & Site access :

GGPL grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of GGPL. This license doesn’t give permission to use this website commercially, use of any data and use f any product listings, and products descriptions, or pricing of products, or any contents of this website. You also can’t use the any information of this site for the benefits of other merchants. Any portion of this website may not be copied and not allowed to use anything without consent of GGPL. You may not use our trademark and logo name for any business purpose or advertisement purpose. You may not use any hidden text or information from our website without expressing any consent to our company GGPL.

Account and Registration Obligations :

 If you wants to buy our products listed on our website, you need to register your-self by using the sign Up option on site. And they need to login for placing order on our website. You need  to fill correct  and accurate registration details so that there will be not any communications related problems while delivering your order to your door.  By agreeing our terms and conditions a customer agrees to receive our promotional email/messages  and newsletter. They can easily unsubscribe this newsletter and receiving the messages. They also can delete their account whenever they want can  go through contacting our customer helpline.

Pricing and Quality :

The pricing of all the products listed on our website will be sold at the MRP unless otherwise specified. The price of products at the time of order will charged at the time of delivery. There will be no change of pricing once you ordered the products. The price of any product will not increase or decrease on daily basis. The quality of products will be great. If there will be any issue regarding quality of our product, the customer can complain to our customer care helpline number and after registration of their complain we will take back the products without asking any question to customers. We will refund their amount to customer account. We test the quality of each products before listing on our website. We always try to ensure the best quality of listed products on website.

Return and Refunds :

If there is any issue regarding quality, freshness or pricing of the products listed on our website, a customer can return the product just by clicking on the return option from their account on our website/application. Then we will take back the products with us and return their amount to the customer account directly or in the valet on our website. There will be no questions asked by our team.

Cancellation by Customer :

A customer can cancel their order anytime whenever they want . But It should be before the time of  out for the delivery updates on website. Customer can also cancel the order after the out for delivery update by calling to our customer acre helpline. In such case we will refund the amount that a customer already paid to us. If we find any  fraud transaction by any customer which will breaks our terms and conditions, then we will cancel  such the orders and we add their name in the list of negative customer or fraud customer. So that they can not order anymore from our website.

Governing Law and Jurisdiction :

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Ayodhya (Faizabad)  shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by GGPL and his decision shall be final and binding on the parties here to. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Ayodhya (Faizabad). The High Court of judicature at Lucknow alone shall have the jurisdiction and the Laws of India shall apply.

Modification of Terms & Conditions of Service :

GGPL may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Copyright & Trademark :

GGPL, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of GGPL or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to GGPL. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of GGPL. You may not modify, distribute or re-post anything on this website for any purpose. 

The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of GGPL, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. 

Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply GGPL endorsement, sponsorship or recommendation of the third party, information, product or service. GGPL is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. 

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. 

All software used on this Website is the property of GGPL or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by GGPL, one of its affiliates or by third parties who have licensed their materials to IRCPL and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of GGPL and is also protected by Indian and international copyright laws.

Termination :

 You can terminate your account whenever you want. This will shows that you will not use this website further for your order any products. And our company GGPL also terminate a customer account if we want, it will be without any notice to you. When ever the GGPL want to change its terms and condition they will change without informed to customer. And customer will have to follow the new terms and conditions of our company/website. Upon any termination of the User Agreement by either you or GGPL, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. GGPL's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Check delivery at your pincode